Couples visits
Let clients book a service for two, with two practitioners side by side in one room, online or at the front desk.
For: OwnersFront deskClients
Set it up
- In Settings → Rooms and equipment, set a room to hold 2 guests.
- Open Settings → Services, edit the service, and tick Can be booked as a couples visit. The same switch is under each service in Rooms and equipment.
You need at least two practitioners who offer the service. If you list no rooms, couples times only need both practitioners free.
Booking online
On those services the booking page shows Book for two. The client picks their practitioner and their guest's (or Any available for either), and only sees times when both practitioners are free at the same time and a room for two is free.
They add their guest's name, and an email or mobile if the guest should get their own confirmation and reminders. They choose whether their card pays for both visits, or the guest pays for their own at the clinic. Promo codes apply to the booker's visit. Repeats and family bookings are for single visits.
At the front desk
In New appointment, tick Couples visit, pick the second practitioner, and choose an existing client or add a new guest by name. Both visits land on the schedule at the same time, in the same room, each with a Couples chip.
Moving and cancelling
Moving or cancelling one half asks whether to do both. Move both keeps them together; Only this one turns them into two separate visits. Clients get the same choice on their visit link, and in the client hub both visits move together.
Texts and emails never name the service.
Still stuck? Contact support, or in the app open your account menu and choose Contact support.