Freedom Practice

Online booking

Booking that clients finish in under a minute.

Book in under a minuteOne clear page: service, time, done, on any phone.
No passwords, everClients sign in with a code by text or email.
Book Again in two tapsReturning clients see their usual visit, next times, and saved card.
Remembered on this deviceReturning clients skip sign-in on their own phone.
"Any available" practitionerClients pick anyone free, and the visit goes to whoever has more open time.
Opens on the first open dayBooking skips full days and never shows an empty screen.
Practitioner photos and biosClients see who they are booking with.
Clinic local timeNo time-zone confusion on confirmations.
Reschedule or cancel by linkEvery reminder has a no-login link that follows your policy.
Policy before bookingClients agree to your cancellation rules where they book.
Add to calendarA calendar invite with every confirmation.
Embed on your websiteInline, floating button, or popup booking from one snippet.
Booking linksLink straight to a service, practitioner, or day from anywhere.
Waitlist that fills itselfOpen times go to waiting clients to claim or pass.
Bot protectionKeeps fake sign-ups and spam bookings out.
Add-ons at booking Coming soonHot stones, cupping, or extra time added as they book.
Book for a family member Coming soonParents and partners book for the people they care for.
Couples and group booking Coming soonTwo clients, two practitioners, one booking.
Recurring visits Coming soonA standing weekly or monthly visit in one step.
Request to book Coming soonApprove certain services before they are confirmed.
Promo codes and first-visit offers Coming soonReward new clients at checkout.
Booking limits Coming soonDaily, weekly, and per-client caps.
Reserve with Google and Instagram Coming soonGet booked from Google Search, Maps, and social.
Spanish booking and reminders Coming soonServe clients in their own language.
Booking pages per location or campaign Coming soonSeparate pages for each location, campaign, or practitioner.
QR codes and next-openings links Coming soonShare open times on flyers and social posts.

Client experience and client hub

Everything a client needs, in one place.

Client hubUpcoming and past visits, book again, receipts, and documents.
Superbills on demandClients download receipts for out-of-network reimbursement.
Intake on their phoneForms after booking that never block the booking.
E-signatureClients sign consent forms with a finger.
Reply C, X, or RConfirm, cancel, or reschedule by replying to a text.
Text and email remindersWith calendar invites and reschedule links.
Packages and gift cards onlineClients buy from your booking page any time.
Reminders on your schedule Coming soonFor example 7 days, 24 hours, and 3 hours before.
Saved cards and receipts Coming soonClients manage cards and download every receipt.
Secure messages and uploads Coming soonInsurance cards, referrals, and questions, sent securely.
Channel preferences Coming soonClients choose text or email and their quiet hours.
Rebook nudge Coming soonA one-tap link to book the next visit.
Aftercare sent home Coming soonStretches and self-care instructions by text or email.
Pre-visit check-in Coming soon"How are you today?" answers go straight into the note.

Scheduling and calendar

Your whole day, on one screen.

Day view by practitionerOne column per practitioner, color-coded visits.
Drag to moveMove a visit to a new time or practitioner.
Drag to resizeStretch a visit to change its length.
No double-bookingOverlapping visits are refused automatically.
Rooms and resourcesBook treatment rooms along with practitioners.
Room and practitioner viewsSwitch the schedule between people and rooms.
Flexible hoursUsual weekly hours, to the minute.
Single datesOne-off shifts and days off for part-timers.
My hoursPractitioners open time from their phone.
After-hours checkStaff confirm before booking outside someone's hours.
Set up in minutesServices, team, and hours make a new clinic bookable.
Find a time Coming soonSearch everyone for the next opening.
Status chips Coming soonConfirmed, forms done, and new client at a glance.
Month and agenda views Coming soonPlan further ahead.
Buffers and cleanup time Coming soonTurnover time per service.
Time-off requests Coming soonPractitioners request, managers approve.
Printable day sheets Coming soonEach practitioner's day as a PDF.
Privacy screen Coming soonClient details hide when the desk is idle.
Google and Outlook busy sync Coming soonPersonal calendars block time, with no client names shared.
Classes and group sessions Coming soonCapacity, waitlist, and attendance.
House calls Coming soonService areas, travel time, and "on my way" texts.

Front desk and checkout

A front desk that keeps up with the phone.

Book phone and walk-in clientsFrom an empty slot, New appointment, or the profile.
Booking sourceEvery booking records phone, in the office, online, or app.
One-click checkoutCard on file, tips, and a receipt from the visit.
Check-in and statusesArrived, completed, or no-show in a tap.
No-show feesYour policy applies when you mark a no-show.
Text-to-payA secure pay link while the client is on the phone.
Client photosEncrypted, and shown only to the right staff.
Health alertsPregnancy, blood thinners, and other flags show when the chart opens.
Duplicate mergeFind and merge duplicate client records.
Daily numbersEnd-of-day sales and visits.
Client flagsMark rude, uncooperative, hygiene, late, or no-show clients, with a private note.
Good clients firstFlagged clients wait behind others on the waitlist and can't grab last-minute openings.
Not with meA practitioner can stop a client from booking with them online.
Block a clientThe office can block online booking; the client simply sees no open times.
Fee waive with a reason Coming soonManagers waive a fee; the reason is logged.
Bulk reassign Coming soonMove a departing practitioner's clients in one step.

Payments and billing

Get paid your way, with no markup from us.

Square or StripeYour own processor and rates.
Apple Pay and Google PayOne-tap wallets online.
Afterpay and KlarnaClients pay for packages over time.
QuickBooks OnlineSales post after checkout or on demand.
Card on file and depositsBy client type and service.
Visit packagesPrepaid bundles applied automatically.
MembershipsMonthly plans with included visits.
Gift cardsSell and redeem at checkout.
TipsPreset tip buttons at checkout.
Online tips after the visitClients tip from the rating text or their client hub, on the card on file.
Membership auto-renew Coming soonRenews and retries failed payments.
Gift cards to a recipient Coming soonScheduled delivery and balance lookup.
Invoice ledger Coming soonInvoices, refunds, credits, and balances in one place.
Balance reminders Coming soonAutomatic nudges for unpaid balances.
Retail, taxes, and discounts Coming soonSell products with sales tax.
Card reader and Tap to Pay Coming soonIn-person payments on a phone or reader.
HSA and FSA receipts Coming soonItemized receipts and letters of medical necessity.
Pay by phone with AI Coming soonThe AI receptionist takes a saved card or texts a pay link.
Contractor payouts Coming soonPay 1099 practitioners their share automatically.

Insurance and claims

Insurance billing without a separate system.

VA Community CareAuthorizations, visits used, and expiry warnings.
VA documentation checkMissing minutes, goals, or signatures flagged before you claim.
CMS-1500 in one clickThe front desk downloads it without opening the chart.
SuperbillsItemized out-of-network receipts with codes.
PIP and workers' compClaim number, adjuster, referral, and visits per case.
Electronic claims837P claims through a clearinghouse.
Insurance payments post themselvesERA remittances applied automatically.
ICD-10 and CPT listsFind codes fast.
Commercial insurance Coming soonMajor health plans, Medicare, and Medicaid.
Insurance card capture Coming soonClients upload card photos at intake.
8-minute rule Coming soonUnits calculated from timed minutes.
Secondary and corrected claims Coming soonResubmit, void, and bill secondary payers.
Eligibility checks Coming soonVerify coverage before the visit.

Notes and charting

Notes done in the minutes between clients.

SOAP notesStructured notes built for speed.
Repeat last visitCarry the last note forward in one tap.
Body chartFront, back, and side areas worked.
Quick text with minutesTap phrases that add CPT codes and minutes.
Intake fills SubjectiveThe client's own answers start the note.
Sign, lock, and addendaSigned notes are permanent; changes go in addenda.
Pain and function trendsProgress over time, at a glance.
Unsigned-note alertsSee which notes still need you.
Private chartsPractitioners see only their own clients' records.
Quick-text builder Coming soonBuild your own tap-to-chart buttons.
Templates by service Coming soonThe right template for each visit type.
Client-reported scores Coming soonPSFS and pain scales filled in on the client's phone.
Treatment plans Coming soonGoals and "6 of 12 visits."
Attachments and search Coming soonPhotos, PDFs, and search across notes.
Records PDFs and letters Coming soonExport signed notes and write letters fast.
Share notes with clients Coming soonSelected notes in the client hub.
Templates for every practice type Coming soonChiropractic, PT, acupuncture, and massage.

AI that works for you

AI that saves time, with a person in charge.

AI scribeDrafts the note; you review and sign.
Consent built inThe client's OK is recorded; no audio is kept.
Website chat assistantAnswers questions and books using your real setup.
AI receptionistAnswers calls, books, and reschedules by your rules.
One assistant everywhere Coming soonWebsite chat, texting, and phone share the same knowledge and abilities.
AI texting Coming soonAnswers and books by text, day and night.
Chart summaries Coming soonA one-click summary before each visit.
Update only what changed Coming soonRefreshes last visit's note from today's details.
Fax matching Coming soonIncoming faxes suggested to the right chart.

Phones, texting, and fax

A full clinic phone system, built in.

Two-way textingEvery client has a text thread.
Shared inboxThe whole front desk sees and answers.
Caller ID pop-upWho is calling and their next visit, with Answer and Transfer.
Click to callCall from the profile with the clinic number.
Calls and voicemailMissed calls and voicemail flagged for follow-up.
Call transferHand calls to the right teammate.
Fax in, filed to the chartIncoming faxes go to the right client.
Fax outSend records and referrals from the app.
Team presence and notesWho is free, and notes between teammates.
AI answering hoursAfter hours, when busy, or always.
Private numbersPractitioners reach clients only through the clinic number.
Keep your number Coming soonWe port your existing number.
Extensions and routing Coming soonRing groups, extensions, and call routing.
Voicemail transcripts Coming soonRead voicemail instead of listening.
Registered business texting Coming soonCarrier-approved texting, set up for you.

Every conversation, and how clients feel

Every call, text, fax, and chat on the client's record.

Messages on the client recordTexts and calls on each client's profile.
One timeline per client Coming soonCalls, texts, faxes, AI chats, and emails, in and out.
Search and sort history Coming soonFind any conversation by client, date, channel, or words.
Call and chat summaries Coming soonA short summary of every call and chat.
Satisfaction surveys Coming soonA quick rating after every visit.
Mood tracking Coming soonSpot unhappy calls, texts, and chats before a client leaves.
Review requests Coming soonHappy clients get a link to leave a Google review.

Marketing and growth

Bring clients back and bring new ones in.

Opt-in campaignsText and email only to clients who agreed.
Consent trackingOpt-ins, opt-outs, and one-click unsubscribe.
Privacy-safe funnelViews, picks, and bookings, with no health details.
Birthday and recall messages Coming soonAutomatic win-back and birthday notes.
Rebooking reminders Coming soonBring clients back on their schedule.
Loyalty rewards Coming soonReward your regulars.
Referral tracking Coming soonSee who sends you clients.
Weekly blog posts Coming soonA new post on your site every week on the Growth plan.
Daily social media posts Coming soonWritten and scheduled for you on the Growth plan.
Done-for-you marketing Coming soonWebsite, Google profile, reviews, and campaigns run for you on the Growth plan.

Business insights

Know what is working.

Bookings today, this week, and this monthCompared with the same days last month.
How clients bookOnline, website, phone, in the office, app, chat, text, or AI.
Busiest days and hoursA heatmap for staffing.
Revenue by monthWatch it grow.
Top clientsKnow your best clients.
Practitioner numbersRevenue, tips, no-shows, and busiest times for each.
Service mixWhat sells.
Practice healthRebooking, returning clients, no-shows, and cancellations.
Growth against your billHow much you have grown, next to what you pay us.
Private practitioner viewEach practitioner sees only their own numbers.
Accounts receivable Coming soonWho owes what, and for how long.
Package and gift card balances Coming soonUnredeemed balances at a glance.
Payroll and commission export Coming soonHours and commission ready for payroll.
Reports across locations Coming soonCompare every location.

Your website

A website that books.

Your clinic addressyourclinic.freedompractice.app from day one.
Your own domainBooking and the client hub at book.yourclinic.com.
Chat booking on your siteA booking assistant that follows your rules.
Works with any site builderWordPress, Squarespace, Wix, and more.
Your branding everywhereYour logo, colors, and name.
A website built for you Coming soonWe build and host your clinic site on the Clinic plan.
Email from your domain Coming soonReminders from your clinic's own address.

Mobile apps

Apps for your clients and your team.

Client app for iPhone and AndroidBook, pay, reschedule, and fill out intake.
App remindersPush reminders before visits.
Team app Coming soonSchedule, texts, calls, and notes on the go.
Your branded app Coming soonYour name and logo in the App Store and Google Play.
Messages in the app Coming soonClients message the clinic from the app.

Team, roles, and locations

The right access for every role.

Real rolesOwner, manager, front desk, practitioner, and billing.
Client privacy between practitionersOther practitioners' clients show as busy time.
Care teamsChoose who sees each client.
Audited reassignmentMove visits and clients with a reason on record.
Free staff loginsPay for practitioners, not the front desk.
Custom rolesExactly the access each person needs.
Feature switchesTurn waitlist, insurance, texting, and more on or off.
Your policiesCancellation window, booking notice, and fees.
Multiple locationsSwitch the schedule between locations.
Staff by location Coming soonStaff see only their location.
Time zone per location Coming soonEach location keeps its own clock.

Security and integrations

Built for health privacy, open to your tools.

EncryptionContacts, messages, notes, and photos encrypted field by field.
Chart access logWho opened which chart, and when.
Two-step sign-inAuthenticator codes for owners and managers.
No health details in logsChecked automatically on every change.
A BAA for every clinicSigned with you and with our vendors.
API keys and webhooksConnect your own tools securely.
Import from NoterroClients, visits, services, and practitioners.
Audit log viewer Coming soonOwners browse the audit trail.
Two-step sign-in for everyone Coming soonFor the whole team.
Idle sign-out and IP limits Coming soonLock down shared computers.
Free data export Coming soonAll your data, any time.
Migration done for you Coming soonWe move your data from Jane, Mindbody, and others.
Zapier and Make Coming soonConnect thousands of apps without code.
Telehealth video Coming soonSecure video links per visit.
We build it in 30 daysNeed an integration, workflow, or feature? We build it in 30 days or less.

See it working before you decide.

Explore the demo clinic as a client, practitioner, front desk, or manager, or start a 14-day free trial.

Start free trial Try the demo

Everything to run and grow your practice. 219 features, one app, one bill.