Calls, texts, and chat
One assistant answers the phone, replies to texts, and chats on your website, with the same knowledge everywhere.
Features · AI receptionist
An AI receptionist that answers the phone.
When you are with a client, after hours, or when the front desk is busy, the AI receptionist answers your calls, texts, and website chat. It books, confirms, and moves visits using your real schedule and your own answers, and hands anything it can't handle to your team.
What it does
AI receptionist, in every plan.
Books for real
It offers open times from your actual schedule, books the visit, confirms it, and sends the manage link.
Moves and cancels by your rules
Clients can reschedule or cancel within your cancellation policy, by phone, text, or chat.
Your answers, your voice
Teach it your parking, prices, policies, and specials. Try any question before it goes live.
Collects balances
A client with a balance gets a secure pay link by text, so the front desk does not have to chase it.
You choose when it answers
After hours, when the line is busy, or always. Every conversation lands on the client's record for your team.
How it works
Up and running in minutes.
- Set your hours and answersPick when it answers and add the questions your clients ask most.
- Try itType a question and see how it would answer by phone, text, and chat. Nothing is sent.
- Turn it onIt answers on your clinic number and website, and your team sees every conversation in the inbox.
Only in Freedom Practice
Most practice software has no phone system at all. Of the eight we compare with, only Vagaro and Mindbody have AI that replies to clients, and theirs works in chats and texts, not phone calls. Ours answers the phone, in every plan.
Texts never name a service or a health detail. The assistant works from your setup, not from client charts.
Questions
Good to know.
Does it sound like a robot?
It answers in plain, friendly sentences using the words you give it, and it passes the call or message to your team whenever a client asks for a person or needs something it can't do.
Is it extra?
No. The AI receptionist is included in every plan, along with your phone system, unlimited calling, and texting.
Can it see my clients' health information?
No. It works from your schedule, services, policies, and answers. It confirms who a client is before talking about their visits and never texts health details.
Try it free for 14 days.
Every feature on this page is in every plan you can try. Nothing is charged until day 15.