Features · Phone system

Your clinic's phone system, built in.

Every plan includes your clinic number with unlimited calling and two-way texting. Calls ring with the client's name and next visit, texts land in a shared inbox, and every conversation is saved on the client's record.

A receptionist greeting a client at the front desk.
The shared inbox with texts, calls, voicemail, and fax.

What it does

Phone system, in every plan.

Unlimited calling and texting

No per-minute or per-message bills, and no texting credits to buy.

Caller ID that opens the client

See who is calling and their next visit, then answer or transfer.

One shared inbox

The whole front desk sees and answers every text, call, and voicemail.

Voicemail you can read

Missed calls and voicemail are flagged for follow-up, with transcripts.

Fax in and out

Send records and referrals, and file incoming faxes to the right chart (Clinic and Growth).

Keep your number

We move your current number over and register it with the carriers for texting.

How it works

Up and running in minutes.

  1. Bring your numberWe port it for you, or pick a new local number.
  2. Set who answersRing groups, extensions, and when the AI receptionist steps in.
  3. Work from one screenCalls, texts, and the schedule sit side by side.

Only in Freedom Practice

None of the eight practice systems we compare with includes a business phone system. Most clinics pay for one separately, often by the minute or the message.

Practitioners reach clients only through the clinic number, so personal numbers stay private. Message text is encrypted.

See how we compare

Questions

Good to know.

Is it really unlimited?

Unlimited calling and texting cover normal use by a clinic your size. If your use ever looks more like a call center, we call you to talk it through first. There are no surprise overage charges.

Can I keep my number?

Yes. We port it and handle the carrier registration texting needs.

Do I need new phones?

No. Your team answers calls and texts in Freedom Practice on the computer at the front desk.

AI receptionist Website and online booking Grow your practice All features

Try it free for 14 days.

Every feature on this page is in every plan you can try. Nothing is charged until day 15.