The waitlist
Clients join a waitlist for a full day, get a text when a time opens, and claim or decline it.
For: Front deskClients
When the times a client wants are taken, the booking page offers the waitlist.
How it works
- The client joins the waitlist for a service, practitioner, and day.
- When a matching time opens, the next person gets a text with an offer link.
- They claim it to book, or decline so it goes to the next person.
Clients with a flag on their profile go behind others on the waitlist.
Turning it off
An owner can turn the waitlist off in Settings → Features. The booking page stops offering it right away.
Still stuck? Contact support, or in the app open your account menu and choose Contact support.